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Docs/merchant guides/How to Add Shipping Policy

How to Add Shipping Policy

Explains how to publish your store Shipping Policy, clarifying delivery windows, order processing times, and courier tracking for shoppers.

Before You Begin

  • Confirm standard delivery windows and dispatch procedures with your shipping carriers.

Step-by-Step Instructions

Step 1: Open Store Management

Navigate to Store Management-> Theme Customizer in your Admin Panel.

Step 2: Input Shipping Policy Statement

In the Shipping Policy field, detail processing cutoff times, estimated delivery days, and carrier tracking links.

Figure 56.1: Store Policies card with policy text area input boxes.

Step 3: Publish and Inspect Storefront

Click Publish and verify that the Shipping Policy link resolves correctly in your store footer.

What You Should See

  • Clear, accessible shipping policy information reassuring customers prior to purchase.

Common Problems & Troubleshooting

Common ProblemRecommended Solution
Customers Frequently Ask About Delivery DatesState estimated delivery windows clearly both in this policy and on individual product description pages.
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