How to Enable Online Payments
Guides merchants through enabling supported online payment channels so customers can complete orders with digital payment methods.
Before You Begin
- Ensure your commercial merchant account credentials are ready for integration.
Step-by-Step Instructions
Step 1: Open Payment Settings
Navigate to Store -> Settings -> Payment in your Admin Panel sidebar.
Step 2: Open UPI Configuration
Under Manual Payment Methods, click Configure UPI Payment (URL: /admin/settings/payment/upi).
Figure 103.1: Manual UPI Payment Settings with UPI ID and Verification Instructions
Step 3: Enable UPI Payment
Toggle the Enable setting to true to make UPI visible at checkout.
Step 4: Enter UPI ID / VPA
Input your business UPI Virtual Payment Address (e.g. storename@okaxis or business@upi).
Step 5: Upload QR Code Image
Upload your UPI payment QR code image so customers can scan and complete payment using their preferred UPI application.
Step 6: Input Payee Display Name
Enter the exact business name registered with your UPI account.
Step 7: Save Configuration
Click Save Settings in the top sticky header.
What You Should See
- Digital payment options displayed alongside Cash on Delivery during storefront checkout.
Common Problems & Troubleshooting
Problem: Online Gateway Fails to Connect
Solution: Double-check that your account keys and environment modes match your payment provider dashboard specifications.
Related Help Articles
Complete Settings Reference
The table below details every configuration field, option, and toggle for this feature, explaining what each setting controls with practical merchant examples.
| Setting / Option Name | What It Does (Platform Function) | Merchant Example / Use Case |
| Enable Toggle | Activates or deactivates the Manual UPI payment option at checkout. | Manual UPI payment allows the merchant to provide a UPI ID or QR code and instructions for completing the payment. |
| UPI ID / VPA | Your Virtual Payment Address entered by shoppers copying the address in their UPI app. | Enter “brandname@icici” or “storename@upi”. |
| QR Code Image Upload | Displays a scannable QR code on the checkout screen for quick payment. | Upload your merchant QR code so desktop shoppers can simply scan the screen with their mobile camera. |
| Payee Name | The merchant name shown inside the customer UPI app when they initiate payment. | Enter your brand name so customers can confirm they are paying the correct store. |
| Verification Instructions | Step-by-step instructions shown after payment prompting the customer for their UTR. | Instruct buyers: “After completing your UPI payment, enter your 12-digit transaction reference number (UTR) to submit your payment proof.” |