How to Mark an Order as Shipped
Explains how to record courier handover in the Admin Panel so both store records and customer communications reflect the dispatched state.
Before You Begin
- Hand over the physical package to your courier or postal representative.
Step-by-Step Instructions
Step 1: Open the Processing Order
In the Admin Panel, navigate to Orders and select the order that has been dispatched.
Step 2: Select Mark as Shipped
Click the Mark as Shipped button or update the status to Shipped.
Step 3: Attach Tracking Reference
Enter the carrier name and tracking number provided by your delivery courier.
Step 4: Save Fulfillment
Confirm the update to record the shipment in your order history.
What You Should See
- The order status badge updated to Shipped in the orders list.
Common Problems & Troubleshooting
Problem: Courier Handover Delayed After Marking Shipped
Solution: Only mark orders as Shipped after packages are in the courier possession to maintain accurate delivery expectations.
Related Help Articles
Complete Settings Reference
The table below details every configuration field, option, and toggle for this feature, explaining what each setting controls with practical merchant examples.
| Setting / Option Name | What It Does (Platform Function) | Merchant Example / Use Case |
| Shipping Carrier | Specifies the logistics courier handling physical parcel delivery. | Enter carrier names like “Shiprocket”, “Delhivery”, “Blue Dart”, or “India Post”. |
| Tracking Number / AWB | The unique tracking code or Air Waybill number assigned by the courier. | Allows customers to track live parcel progress directly on the courier website. |