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Docs/merchant guides/How to Calculate Shipping Costs

How to Calculate Shipping Costs

Explains the mechanics of parcel weight calculation, courier pricing formulas, and packaging overheads so merchants price shipping accurately.

Before You Begin

  • Gather product weights, outer carton dimensions, and courier rate cards.
  • Have a digital weighing scale and measuring tape ready.

Step-by-Step Instructions

Step 1: Determine Actual Gross Weight

Weigh the fully packed merchandise including box, protective cushioning, and tape on a calibrated scale.

Step 2: Compute Volumetric (Dimensional) Weight

Measure box length, width, and height in centimeters, multiply them together, and divide by your courier volumetric divisor (typically 5000).

Step 3: Identify Billable Weight

Compare gross weight with volumetric weight; couriers bill according to whichever value is higher.

Step 4: Factor in Packaging and Handling Costs

Add the expense of boxes, tape, labels, and handling labor to carrier freight rates to calculate total fulfillment cost.

What You Should See

  • Accurate shipping cost calculations reflecting package weight and courier rate brackets.

Common Problems & Troubleshooting

Problem: Carrier Invoice Differs from Initial Estimate

Solution: Check if the parcel was billed on dimensional weight due to an oversized outer box, and optimize package sizing.

Related Help Articles

  • How to Package Products for Delivery
  • How to Set Shipping Charges
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