How to Set Shipping Charges
Guides merchants on setting accurate shipping fees to cover carrier packaging and transit costs without discouraging buyers.
Before You Begin
- Calculate your average courier shipping costs across weight brackets and regional zones.
- Decide whether to charge flat delivery fees or order-tiered fees.
Step-by-Step Instructions
Step 1: Open Shipping Rules Page
Navigate to Store -> Settings -> Shipping Rules in your Admin Panel.
Step 2: Click Add Shipping Method
Click the Add Shipping Method button in the top right header to open the configuration modal.
Step 3: Configure Basic Information
Enter Method Name (e.g. Standard Delivery), Priority ranking, and Notes / Description (e.g. 3-5 business days).
Step 4: Select Pricing Structure
Choose Fixed Price and enter Amount (₹), or select Free Shipping.
Step 5: Set Geographic Restrictions (Optional)
Include or exclude specific Countries, States, Cities, or ZIP/PIN codes (supports wildcards like 5600*).
Step 6: Set Free Shipping & Order Conditions
Optionally specify Free Shipping Min Order Value, or set Min/Max Order Value and Weight thresholds.
Step 7: Save Shipping Method
Click Save in the modal footer to activate your new shipping rule.How to Prepare an Order for Shipping
What You Should See
- The specified shipping fee added to order totals on the checkout review step.
Common Problems & Troubleshooting
Problem: Incorrect Shipping Amount Calculated at Checkout
Solution: Review active shipping rules to confirm that no overlapping or conflicting fee rules take precedence.
Related Help Articles
Complete Settings Reference
The table below details every configuration field, option, and toggle for this feature, explaining what each setting controls with practical merchant examples.
| Setting / Option Name | What It Does (Platform Function) | Merchant Example / Use Case |
| Method Name | The primary delivery option title displayed to shoppers at checkout. | Use customer-friendly names like “Standard Surface Delivery” or “Express Air Dispatch”. |
| Notes / Description | Subtext displayed directly below the method name informing customers of expected timing. | Explain: ‘Delivers within 3-5 business days across major metros.’ |
| Pricing Type: Fixed Price | Charges a constant flat shipping amount regardless of weight or distance within the zone. | Charge a flat ₹49 or ₹79 for all domestic deliveries. |
| Pricing Type: Free Shipping | Provides free delivery (₹0 shipping fee) to the customer when this method is selected. | Example: Offer free delivery on select premium collections or promotional campaigns. |
| Include / Exclude ZIP Codes | Restricts the method strictly to specific postal codes (supports comma-separated lists and wildcards). | Enter “4000*, 4001*” for Mumbai express local delivery, excluding remote zones. |
| Free Shipping Min Order Value | Automatically overrides fixed shipping fees to ₹0 when the cart subtotal exceeds this amount. | Set to 999. If a customer buys ₹1,200 worth of products, shipping automatically becomes ₹0 free. |
| Min / Max Order Value Conditions | Restricts the method to carts whose total falls within this specific range. | Disable heavy courier methods on tiny orders below ₹200. |
| Min / Max Weight (kg) | Restricts the method based on the combined physical weight of items in the cart. | Offer standard courier for parcels up to 2 kg, and freight shipping for orders over 5 kg. |