How to Mark an Order as Delivered

Explains how to close out successful orders once courier delivery confirmation has been received.

Verify courier proof of delivery or confirmation that the customer received the parcel.

Step 1: Open the Shipped Order

From the Orders menu in the Admin Panel, open the order that has completed delivery.

Step 2: Update Status to Delivered

Select order and click Mark as Delivered.

Step 3: Confirm and Save

Save the order status to mark fulfillment as completed in your records.

The order marked with a completed Delivered status badge in your order dashboard.

Problem: Customer Claims Non-Receipt Despite Delivered Status

Solution: Request the delivery confirmation receipt from your courier partner and assist the customer directly.

Verify courier proof of delivery or confirmation that the customer received the parcel.