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Docs/merchant guides/Understanding Shipping in Shopiators

Understanding Shipping in Shopiators

Explains how shipping rates, regional delivery rules, and fulfillment status updates work together across the platform.

Before You Begin

  • Decide on your business delivery model, such as self-shipping, local delivery, or courier partnerships.
  • Review your dispatch location and postal coverage areas.

Step-by-Step Instructions

Step 1: Navigate to Settings

In your sidebar, expand Store and click Settings.

Step 2: Open Shipping Rules

Click Shipping Rules (URL: /admin/settings/shipping-rules) to access your delivery methods.

Step 3: Review Active Methods

Inspect existing shipping methods showing Name, Notes, Priority rank, Enabled badge, and Pricing type.

Step 4: Reorder by Priority

Use the drag-and-drop vertical handles to reorder shipping rules. Priority updates automatically.

What You Should See

  • Clear foundational understanding of how shipping rates apply at checkout and how fulfillment is tracked.

Common Problems & Troubleshooting

Problem: No Shipping Options Available at Checkout

Solution: Ensure you have at least one active shipping rule or zone configured covering the customer destination.

Related Help Articles

  • How to Configure Shipping
  • How to Set Shipping Charges

Complete Settings Reference

The table below details every configuration field, option, and toggle for this feature, explaining what each setting controls with practical merchant examples.

Setting / Option NameWhat It Does (Platform Function)Merchant Example / Use Case
Priority Ranking (Drag & Drop)Determines the evaluation order when multiple shipping methods apply to a customer cart.Place Express Delivery at top priority so it is presented first to customers looking for faster delivery.
Enabled Status BadgeIndicates whether the shipping method is actively available to shoppers during checkout.Temporarily toggle off during holiday closures or courier strikes without deleting your rule configuration.
Pricing Type IndicatorDisplays whether the method charges Fixed (e.g. ₹60), Free Shipping (₹0), or Calculated rates.Provides an instant visual overview of your store delivery pricing policies.

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