How to Confirm a Customer Order
Explains the verification checkpoints store owners should conduct before packing an order to prevent shipping errors and returns.
Before You Begin
- Access the order record in the Admin Panel.
Step-by-Step Instructions
Step 1: Inspect Item Specifications
Confirm that the ordered size, color, or variant is in physical stock and ready to pack.
Step 2: Validate the Shipping Address
Ensure street address, city, state, and postal code are complete and formatted cleanly.
Step 3: Confirm Order Acceptance
Update the order status from New/Received to Processing in your dashboard.
What You Should See
- The order validated and moved into the active processing queue.
Common Problems & Troubleshooting
Problem: Postal Code Missing or Invalid
Solution: Reach out to the customer promptly to confirm the correct delivery address before printing the shipping label.