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MERCHANT GUIDES93
  • CUSTOMERS1
  • GETTING STARTED20
  • ORDERS19
    • Understanding Orders in Shopiators
    • What Should I Do When I Receive My First Order?
    • How to View a New Order
    • Understanding the Shopiators Order Lifecycle
    • How to Update an Order Status
    • How to Process a Cash on Delivery Order
    • How to Confirm a Customer Order
    • How to Prepare an Order for Shipping
    • How to Mark an Order as Shipped
    • How to Mark an Order as Delivered
    • How to Add Tracking Information
    • How to Cancel an Order
    • How to Handle Customer Order Changes
    • How to Handle Failed Orders
    • How to Handle Returned Orders
    • How to Handle Refund Requests
    • How to Search and Filter Orders
    • How to Manage Multiple Orders Efficiently
    • Order Management Checklist for Growing Businesses
  • PAYMENTS15
  • PRODUCTS And CATALOG20
  • SHIPPING & DELIVERY13
MERCHANT WORKFLOWS0

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Docs/merchant guides/orders/How to View a New Order

How to View a New Order

Details how to open, read, and interpret the complete information record associated with an individual customer order.

Before You Begin

  • Log in to your Shopiators Admin Panel.

Step-by-Step Instructions

Step 1: Open All Orders Queue

From the Admin Panel sidebar, click Commerce -> Sales -> All Orders.

Step 2: Locate the Order Row

Find the order you wish to inspect.

Figure 83.1: Order Details Inspection Dialog Displaying Customer and Item Information

Step 3: Click View Order Icon

Click on the order row to open the complete Order Details dialog.

Step 4: Inspect Customer & Shipping Details

Review the customer name, phone number, shipping address, ordered items, and paid amount.

What You Should See

  • The full order summary card showing product lines, subtotal, shipping fee, and delivery address.

Common Problems & Troubleshooting

Problem: Order Details Page Fails to Load

Solution: Refresh your browser and ensure your network connection is stable.

Related Help Articles

  • Understanding Orders in Shopiators
  • How to Update an Order Status

Complete Settings Reference

The table below details every configuration field, option, and toggle for this feature, explaining what each setting controls with practical merchant examples.

Setting / Option NameWhat It Does (Platform Function)Merchant Example / Use Case
Order Details ViewDisplays complete itemized invoice, customer delivery address, and payment method details.Verify customer delivery notes and phone number before generating a shipping label.
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